F.A.Q.

1. Are each of these candles homemade and handmade? Yes
2. Are these Australian made? Yes
3. My candle(s) is broken. How do I request a refund/replacement? Please check our Shipping page.
4. I did not receive my package/ My package is delayed. Please check our shipping policy page.
5. Can I get custom-made candles? Please contact us via our "Contact us" page or customers@kairra.com. We will get back to you within 24 hrs.
6. Can I order bulk candles for my birthday party? Yes, we can design candles for a specific theme for functions. Please contact us with your requirements via customers@kairra.com.

Any other enquiries: Please fill up the below form and send it to us. We will get back to you within 24 hrs.

Thank you.

Kairra Team.